Last Updated: 21 May, 2026

Welcome to ajkelectricity.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We may collect limited personal information when you use our website, including when you:

• Submit a contact or complaint form
• Report an AJK electricity bill issue
• Contact us through email or support forms

The information collected may include:

• Full Name
• Email Address
• Mobile Number
• Consumer Reference Number
• Complaint Details or Messages

We may also automatically collect non-personal information such as browser type, device information, pages visited, and general analytics data to improve website performance.

2. How We Use Your Information

We use the information you provide for purposes including:

• Responding to inquiries and support requests
• Processing electricity bill issue complaints
• Improving website functionality and user experience
• Monitoring website security and performance

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Analytics

ajkelectricity.com may use cookies and third-party analytics services to understand visitor behavior and improve our services. Cookies help enhance website functionality and user experience.

You can disable cookies through your browser settings if you prefer.

4. Third-Party Links

Our website may contain links to third-party websites or external services. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage users to review their privacy policies separately.

5. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. However, no online platform or electronic transmission is completely secure.

6. Google AdSense and Advertising

Our website may display advertisements through Google AdSense or other advertising partners. These services may use cookies or similar technologies to show relevant ads based on your interests and browsing activity.

Third-party vendors, including Google, may use cookies to serve ads based on your previous visits to this website or other websites.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or your information, please contact us:

Website: ajkelectricity.com
Email: info@ajkelectricity.com